Position Overview

Ultimate Staffing Services is actively seeking a dedicated Pharmacy Customer Service Representative (CSR) to join their client's team in Overland Park, Kansas. This role is integral to ensuring exceptional service in a dynamic pharmacy environment. The position is fully on-site, providing an opportunity for hands-on experience in a fast-paced setting.

Responsibilities

• Receiving and triaging inbound phone calls.
• Handling scheduling calls via dialer or outbound queues.
• Gathering demographics, plan information, patient history, and other necessary data, documenting it in the pharmacy application.
• Contacting physicians for missing or required information.
• Processing document intake queue for pharmacy technician processing.
• Preparing shipping materials for packing stations.
• Performing other related duties as assigned by management.

Qualifications

• High school diploma, GED, or one to three months of related experience and/or training, or equivalent combination of education and experience.
• Preferred computer skills: Microsoft Office (Word, Excel, PowerPoint, Office, Teams).
• Good communication skills, both written and verbal, preferred.

Required Work Hours

Monday to Friday, 8:00 AM - 4:30 PM

Benefits

This position offers a temp-to-hire opportunity, providing valuable experience and potential for growth within the company.

Additional Details

• Pay: $19/hr
• Fully on-site in Overland Park, Kansas

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.